In today’s review we are going to discuss a trusted & best online documentation tool named as ClickHelp.
Let’s start
About ClickHelp
ClickHelp is a truely all in one online documentation and knowledge base tool. It is a fully browser-based solution which works everywhere. For using Clickhelp you just require a web browser. In short we can say it is an online environment for your teams to unite or participate on user manuals, guides, FAQs and KBs; as well as a user-facing documentation site where you publish and update your content easily. Supports single-sourcing, SSO, password-protected documentation, import from end export to printed formats, a lot of integrations, and more.
Why We Should Choose ClickHelp:
Some of here are given below facts which makes ClickHelp unique from any other similar help authoring solutions available in the industry.
- Simple or easy to migrate your content
- Provides help to buildup your content
- Maximum security and data encryption
- Totally versatile content management
- Fully password-protected documentation portals
- Very active customer support
ClickHelp Product Overview
- It has context help engine to add context help element to your web applications
- ClickHelp has very easy to use topic editor & HTML source mode
- Very active content support for single-sourcing such as snippets, variables, conditional blocks
- Unlimited version history for each topic
- Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom OpenID Connect providers
- Password-protected online help
- Attractive and user friendly documentation templates and portal designs
- Google Analytics, YouTube and other powerful integrations
- Responsive mobile UI to deliver online docs on tablets and smartphones
- Powerful CSS-based content styling for branding your online documentation.
- 30+ Readability metrics
- Powerful documentation review process
Some Of Major Features:
- Custom Domain Name
- Data Encryption with SSL
- Daily Backups
- Single Sign On
- Password-Protected Manuals
- User Roles
- SEO Features
- Cloud Documentation Portal
- Mobile & Tablet Support
- Translation
- Context Help
- Patented Full-Text Search
- Customer Feedback
- Fully Customizable
- Easy Navigation
- Teamwork & Project Management
- Unlimited Version History
- Statuses and Email Notifications
- Project & Publication Statistics
- Review Workflow
- Import from Word, HTML and more
- Microsoft Word Like Editor
- HTML Code Editor
- Content Reuse
- Spell Checker
- Beautiful Templates For branding
- Custom Topic Templates
- Dynamic Output
- Export to Multiple Formats
- HTML5 WebHelp Output
Given below is the price structure of ClickHelp.
ClickHelp offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $50/month or $43/month (annual billing)
- 1 author
- 0 reviewers
- 150 topics
- Mac/Windows Support
- Secure Authoring
- Import and Export
- Single-Sourcing
- Conditional Content
- Version History
- Basic Reporting
- White Label
Standard – $75/month or $63/month (annual billing)
- All Basic features
- 3 authors
- 15 reviewers
- 300 topics
- Topic Workflow
- Review Notes
- Email Notifications
- Context Help
- Custom Domain
- Restricted Manuals
Pro – $250/month or $210/month (annual billing)
- All Standard features
- 6 authors
- Unlimited reviewers
- 2,000 topics
- Author Roles
- Reader Roles
- Advanced Reporting
- Single Sign-On
- REST API
- Zendesk Integration
Business – $600/month or $500/month (annual billing)
- All Pro features
- Extra author: $10/month
- Custom Workflow
- Branding Service
- Onboarding Manager
For more detailed information click here.
Our Recommendation:
With all this in mind, let’s get down to the question, “would we recommend it?”
Absolutely, “YES”. ClickHelp is a very extremely useful and or important Saas-solutions for any business or influencer trying to find the best online documentation tool.
After reading the review you must have reasons of choosing ClickHelp, which gives you 100% user satisfaction. After using Clickhelp you must experience that this is a powerful powerful online documentation tool that definitely performs as a benefit to you and your business.
For the purpose of this review, I have used ClickHelp for a total of one month so far. Within that time period I am more than 100% satisfied with ClickHelp.
So what are you waiting for just go and order a free 30-day trial to try out all ClickHelp’s 200+ features and experience all the advantages of this all in one online documentation tool.
So if you’re looking for a best and trusted help authoring tool which actually performs, ClickHelp will do the trick nicely.
Scorecard
For any of our readers who skipped straight to the bottom of this review to get a TL;DR, look no further. You can also take this part of review as a quick summary of ClickHelp service quality across its most important sector.
Here’s how ClickHelp scored:
- Features: ★★★★★ (5/5 stars)
- Safety / Security: ★★★★★ (5/5 stars)
- Ease of Use: ★★★★★ (5/5 stars)
- Price: ★★★★★ (5/5 stars)
- Support: ★★★★★ (5/5 stars)
- Growth: ★★★★★ (5/5 stars)
- Final Score: ★★★★★ (5/5 stars)